weather icon Clear

Homeowner interferes with vendors

Updated November 23, 2018 - 12:49 pm

Q: We need advice on how to handle a homeowner that is creating controversy and making racially inappropriate remarks to vendors. Recently he stopped a vendor from working, demanded to see permits and contracts and then told the workers he was going to call people at immigration to do an audit of the company. (I am paraphrasing). The vendor contacted the management company and left the property without starting the work.

As a board member I have to be concerned about losing a good vendor and we still need to get the work done in front of the homeowner’s residence.

Is it over reaching to get the attorney involved? How do we communicate with the other homeowners that may be affected by the events? When we do the work in the future should we have security present just to be safe?

We’ve had difficult people in the community before but I’ve never had someone interfere with a vendor and make threats this way.

I’m also worried about the safety of our vendor and of our board. This homeowner hasn’t made any physical threats of violence but anything could happen.

A: There is no excuse for racially, inappropriate comments by anyone, be it directors, residents, vendors or managers. In your case, the association’s legal counsel should be contacted. Besides the inappropriate comments, this homeowner should not be interfering with the association’s contractors.

The best way to offset the rumor mill is for the association to provide good information to its homeowners about the project(s) through, email, website, flyers and presentations at the board meetings.

You may be over reaching to have security at the community. Again, legal counsel as well as thoughts from the board would be prudent.

Barbara Holland is a certified property manager, broker and supervisory certified association manager. Questions may be sent to holland744o@gmail.com.

Suggested reading material for HOA 101

You should contact the Nevada Real Estate Division and Community Associations Institute Chapter for other practical information in governing associations as well as seminars that are being taught on a regular basis to assist managers and board members.

Condo building has strict rules on flooring choices

t is not unusual to have regulations in a condominium to help reduce the sound from one unit to another unit, especially those vertical ones.

Community wants to add designated spaces in parking lot

Finally, changing the parking lot to one with designated spaces may require approval by the homeowners as it may fall under architectural change of the common area.

Send courtesy letters to owners draining pools in street

Continue to remind pool owners in your flyers. For those violators, do send out courtesy letters, which include the statement that a second offense will result in a hearing (check your enforcement policy as to when you can send the hearing letter).

Homeowner wants to replace tree with boulder

As to the actual removal of a tree and replacing it with a boulder, you will need to look at your architectural guidelines as the board may have the authority to require you to do more than place a boulder.

HOA changes homes’ color schemes

If at the time of purchase of the home, the color scheme was part of the original architectural guidelines, the association may possibly not have the authority to mandate a new color scheme.

Law says HOA president can be removed from office

Nevada Revised Statute 116.31036 pertains to the removal of a director. A director can be removed with or without cause.

HOA vice president has right to hear complaint against him

If the president wants to review the complaint with the full board, the president should call for a formal hearing. The president should not be judge and jury.

Homeowner says letter wasn’t nice but it wasn’t harassment

I sent management a couple of emails they didn’t like. Now I’m being charged for harassment. There is no bylaw covering “you have to be nice to management,” so they are citing me under a “no firearms are to be discharged/ no unsafe fires are to be started.”